Privacy Policy

This Privacy Policy describes how StickBuzz (hereinafter, the "Site," "we," or "our") collects, uses, and discloses your personal information when you visit or use our services, make a purchase on stickbuzz.store (hereinafter, the "Site"), or communicate with us in any other way regarding the Site (collectively referred to as the "Services"). For the purposes of this Privacy Policy, the terms "you" and "your" refer to you as the user of the Services, whether as a customer, website visitor, or any other individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the "Last Updated" date, and take any other measures required by applicable law.

Collection and Use of Your Personal Information

In order to provide the Services, we collect and have collected personal information about you from a variety of sources, as outlined below. The information we collect and use depends on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, those of our users, and others.

Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and how you use our Services. The term "personal information" refers to information that identifies or describes you individually, as well as information that may relate to or be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly From You

The information you send us directly through our Services may include the following:

• Contact details: includes your name, address, phone number, and email address.
• Order information: includes your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information: includes your username, password, security questions, and other information used for account security purposes.
• Customer service information: includes the information you choose to include in communications with us, such as when you send a message through the Services.

Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information; however, this may prevent you from using or accessing these features.

Information We Collect About Your Usage

We may also automatically collect certain information about your interaction with the Services (hereinafter, "Usage Data"). For this, we may use cookies, pixels, and similar technologies (hereinafter, "Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information about your interaction with the Services.

Information We Obtain From Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to prepare your orders and provide the products or services you requested and thus fulfill our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or ads, we, or the third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, external libraries, and cookies.

All information we obtain from third parties will be treated in accordance with this Privacy Policy. Also, see the following section, Third-Party Websites and Links.

Use of Your Personal Information

• Provision of Services and Products: We use your personal information to provide you with the Services and thus fulfill our contract with you, including processing your payments, preparing orders, sending account-related notifications, as well as notifications about your purchases, returns, exchanges, or other transactions, in order to create, maintain, and manage your account, arrange shipping, facilitate returns or exchanges, and other account-related features and functionalities.
• Marketing and Advertising: We may use your personal information for promotional and marketing purposes, such as sending you promotional, advertising, and marketing communications by email, text message, or postal mail, as well as to show you ads for products or services. This may include using your personal information to better tailor the Services and advertising both on our Site and on other websites. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, in accordance with Art. 6 (1) (f) of the GDPR.
• Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other details with anyone. If you believe your account has been compromised, please contact us immediately. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in maintaining the security of our website for you and other customers, in accordance with Art. 6 (1) (f) of the GDPR.
• Communications and Service Improvement: We use your personal information to provide customer service and improve our Services. This is in our legitimate interest to respond to you, as well as to provide effective services and maintain our business relationship with you in accordance with Art. 6 (1) (f) of the GDPR.

Cookies

Like many other websites, our Site also uses cookies. For specific information about the Cookies we use related to the operation of our store with Shopify, please see https://www.shopify.com/legal/cookies. We use Cookies to operate and improve our Site and Services (including remembering your actions and preferences), as well as for reporting and statistics and understanding user interaction with the Services (in our legitimate interest in managing, improving, and optimizing the Services). We may also allow third parties and service providers to use Cookies on our Site to better personalize services, products, and advertising on our Site and other websites.

Most browsers accept Cookies automatically by default, but you can choose to configure your browser to delete or reject cookies through your browser controls. Please note that deleting or blocking Cookies may negatively affect your user experience and may cause some Services, including certain features and general functionalities, to function improperly or become unavailable. Additionally, blocking Cookies may not completely prevent sharing information with third parties, such as our advertising partners.

Our website also identifies the Global Privacy Control (GPC) signal, which allows you to opt-out of certain uses or disclosures of your information. If you notify us of your preference through the GPC signal, we will treat that signal as a valid opt-out request to not share/not receive targeted advertising for the associated browser or device, and if we can associate the device sending the signal with a Shopify account, we will also apply the opt-out request to the account. For more information about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Aside from the Global Privacy Control, we do not recognize other "Do Not Track (DNT)" signals that may be sent from your web browser or device.

Disclosure of Your Personal Information

Under certain circumstances, we may disclose your personal information to third parties for contract compliance, legitimate purposes, or other reasons under this Privacy Policy. Such circumstances may include the following:

• With service providers or other third parties who provide services on our behalf (e.g., IT management, payment processing, data reporting and statistics, customer service, cloud storage, order preparation, and shipping).
• With business and marketing partners to show you advertisements and provide services to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you indicate, request, or otherwise consent to the disclosure of certain information to third parties, such as when sending you products or through the use of social media widgets or login integrations with your consent.
• With our affiliates or otherwise within our corporate group, in our legitimate interest in conducting business successfully.
• In connection with business transactions, such as mergers or bankruptcies, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), enforce applicable terms of service, and protect or defend the Services, as well as our rights, the rights of our users, and others.

In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information about users for the purposes described above in "Collection and Use of Your Personal Information" and "Disclosure of Your Personal Information":

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

With your consent, we share personal information to engage in advertising and marketing activities as outlined below.

We have "sold" and "shared" (understanding these terms as defined in applicable law) personal information in the past 12 months for the purposes of participating in advertising and marketing activities as outlined below.

Third-Party Websites and Links

Our Site may provide links to third-party websites or other online platforms operated by external companies and organizations. These third-party sites are not under our control and may have their own privacy policies. We encourage you to review the privacy policies of any third-party websites you visit, as we are not responsible for the privacy practices of external sites.